Privacy Policy

General

Two Rivers Software Training is committed to protecting your privacy.

This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us.

What information do we hold about you?

We only collect personal information where it is expressly given by you.

You may be required to provide personal contact information to access services, request information from or make contact with Two Rivers Software Training. This information includes but is not limited to name, email address, phone number and mobile number.

Two Rivers Software Training:

  • only collects sufficient personal information to be able fulfil the request.
  • does not store financial information, such as credit card numbers and related identification information.
  • will never rent, sell or exchange user information to any third party.
  • exercises due diligence to ensure that user information is accurate.
  • may contact you for administrative or operational reasons relating to our services.
  • will NEVER pass your personal data to anyone.

You may request that we remove your details from our systems completely.

Our communication with you

We will only send you information that you have specifically requested, that you have agreed to receive, was requested for you by the organisation you work for or where the content is relevant to your original request. You can opt out of receiving our mailings at any time.

Cookies

We may put cookies on your computer to improve your visitor experience to our web sites. Cookies are used by many websites. They are small text files that are transferred to your computer's hard drive via your browser to help track visitors.

You can obtain more information about cookies here: www.allaboutcookies.org

We use Google's free conversion tracking tool to monitor visitor traffic patterns and site usage. This helps us develop the design and layout of our web sites. Cookies do not enable us to capture any personal information.

Remarketing

We use Google's remarketing service to advertise Two Rivers Software Training across the Internet. Remarketing will display relevant ads tailored to you based on what parts of this website you have viewed. It does this by placing a cookie on your machine.

This cookie does not in any way identify you or give access to your computer. The cookie is used to say “You visited this page, so I might show you a relevant ad that is related to the page you visited.”

Google's remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

Remarketing ads will show on third-party websites, including Google itself. These third-party websites will use cookies to select appropriate ads.

You may opt out of Google cookies here: https://www.google.com/settings/ads

Bookings

If you are booking a place on one of our courses, seminars, webinars or workshops we will request personal details from you. These details may include, but are not restricted to, your name, address, phone number, e-mail address and possibly your credit/debit card or other payment method details.

Online Payments

For paid services, Two Rivers Software Training uses a reputable and secure payment gateway to collect online payments. We do not store credit card details nor do we share customer details with any 3rd parties.

Any refunds will be returned using the same process as the payment wherever possible.

Confidential Information Obtained During a Consultation

Where Two Rivers Software Training carries out a consultation with you and confidential data is disclosed, Two Rivers Software Training will ask you to take measures to encrypt the data prior to the consultation, e.g. switching or changing names and addresses in a list. On completion of the consultation, Two Rivers Software Training will completely remove your confidential information from its computers and will not disclose or share any acquired information with a third party unless authorised by the client to do so.

Links To Other Sites

Where we include a link to an external site not associated with our company, we do this solely for the convenience of our site visitors. We will not be deemed responsible for the contents and views expressed on other sites or for any damages resulting from visiting them. If you access other sites using the links provided, the operators of these sites may collect information from you. They may use this information in accordance with their privacy policy, which may differ from ours.

Disclaimer

Two Rivers Software Training has made every effort to ensure that all information published on our sites is accurate, complete and up-to-date. However, Two Rivers Software Training assumes no responsibility for any errors or omissions or for any direct, indirect, incidental or consequential damages arising from its use. We reserve the right to make amendments at any time and without prior notice.

Your rights

To obtain a copy of any personal information Two Rivers Software Training holds about you, please write to us at the following address enclosing your postal details.

Two Rivers Software Training
PO Box 1354
Southport BC
QLD 4215
Australia

Our rights

As the privacy laws are continually evolving we reserve the right to amend this privacy policy. We reserve the right to terminate doing business with you at any time. On these rare occasions we will refund any money you have paid us in advance for services not yet delivered.

Copyright © Two Rivers Software Training. All Rights Reserved.

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