Tentative bookings can be made by phone or email. A Reservation document which summarises the course details and lists the cost, will be emailed to you. Full payment is required to secure the booking. If a booking is not secured, you may lose the day(s) to someone else, and you will need to reschedule. Where possible, we will advise you of potential conflicts. Once you have settled the invoice, please advise us by email or phone and we will issue a tax invoice and confirmation.

As long as a course is not cancelled, you may change the number of participants at any stage. A second invoice or adjustment note will be issued on completion of the course, to reconcile accounts.

If a course is cancelled or postponed within 5 (five) working days of the course, the full course fee is chargeable.

If you provide us with more than 5 (five) working days notice of a course cancellation or postponement, an administration fee of $125 will be charged for each cancelled or postponed day. Under some circumstances, this fee may be waived.

The minimum number of participants for MS Project training is three.

Laptops for each participant, and a data projector are provided, as required.

On completion of the course each participant receives a certificate of completion and free post-course support.